Teleradiology e-Tenders

The tender is for the selection of an agency for the supply and installation of teleradiology software. The last date for bid submission is November 14, 2025, at 5:00 PM. The bid opening date is November 15, 2025, at 5:00 PM. The earnest money deposit is INR 1,45,**** must provide documentation including certificate of incorporation, experience details, and certifications. The software must be web-based, support DICOM, and integrate with PACS. The vendor should quote for 24 center connectivity and additional center connectivity charges. The system should be capable of handling a minimum of 300 concurrent users. The system should allow simultaneous access to images from multiple diagnostic and investigation systems. The proposed solution must allow secured remote access of the RIS/PACS from radiologist home and the client partners who do not have direct access to our network, both local and overseas clients. The system must be available 24/7 for authenticated users to login anytime, anywhere with any device and satisfactory performance over standard broadband internet connection. It should support filmless diagnosis across multiple locations, including remote radiology consultation across the world. It should provide fast image transfer over the internet for anywhere, anytime diagnostics. It should support multi-hospital connectivity. The software should be based on DICOM 3. 0 HL7 standards. The software should incorporate with advanced level of security that falls under the HIPAA compliant framework. It should be enabled on a 128bit/256bit SSL security for the data transmission over the internet/intranet. The software should be capable of working on any circumstances that have connectivity challenges. Software should ensure no data loss occur in the communication. Software should be capable of work with a minimum bandwidth without performance challenges. The software should communicate. Also, it should satisfy all the DICOM standards including archiving, storing and querying. Data interchanges between node and central should be encrypted before sending the data. SMS triggering system: in this system SMS will be sent automatically by the system to the doctor/patient whenever a predefined event triggered for emergency and CFO. Additional SMS can be sent anytime if a need arises by the department. We expect software vendors to configure the RIS/PACS application to generate SMS alerts for different events e. g. , patient admission, lab result receipt etc. Procurement of SMS gateway is the responsibility of the HLL. The service provider shall provide and update all the latest updates/patches/versions within 6 months of release of the same during the entire contract and the same must come free of cost as a part of AMC period. The bidder must, also conduct regular PACS worklist must have filter options with respect to patient name, ID, age, sex, date, modality etc. and query-based engine option for advance search. Also, it must be customizable at user level in terms of how many filters that use wants to keep. The software interface should require list of radiologists all and online and it should show all the study details such as patient name/history/technician/annot/image count/age/sex/patient ID/accession number/modality/referred physician/body part/TAT/remaining time/reporting also drop downs such as start date/end date/location/status of study like unreported/all/drafted/reviewed and signed off. And radiologist list and body part wise dropdown search bars for patient name/patient ID and accession number and filters for modality. Provision for integration with third party AI apps. The system shall meet all performance requirements in this specification with the database storing years examinations. Should propose the upgradable storage box. System shall display the complete image available at that moment in case of network disruption or disconnection and any user preferences like keyboard shortcuts, worklist columns once se